If you have a question about our products, an existing order, delivery, returns, refunds, payments, or any other matter relating to our online store, please contact our customer service team.
We aim to provide clear and helpful assistance and will respond to enquiries as soon as reasonably possible.
For the fastest assistance, please include relevant information such as your order number when contacting us about an existing order.
Telephone
+44 7477476526
Please use this number for customer service enquiries relating to our products, orders, deliveries, returns, refunds, or other website-related matters.
Business Information
ILLAHI CLOTHING LTD
Business Address: 612 King Lane Leeds England LS17 7AN United Kingdom
Our customer service team can assist with enquiries relating to:
Products
If you have questions about a product, including available sizes, colours, product details, materials, or availability, please contact us before placing your order.
Orders
If you have already placed an order, please provide your order number when contacting us.
We can assist with general enquiries concerning order status, order information, and other matters relating to your purchase.
Delivery
If you have questions about delivery options, estimated delivery times, delivery charges, or an existing shipment, please contact us.
For full information about delivery arrangements, please refer to our Shipping & Delivery Policy.
Returns & Refunds
If you need assistance with a return or refund, please review our Returns & Refunds Policy first.
If you still have questions, our customer service team can assist you with the relevant process.
Payment
If you experience a problem during checkout or have a question concerning an order payment, please contact us.
For your security, please do not send complete payment card numbers, security codes, passwords, or other sensitive payment credentials by email or through social media.
Order Enquiries
When contacting us about an existing order, we recommend including:
Order number
Name used when placing the order
Email address associated with the order
A brief description of your enquiry
Providing this information helps us identify your order and respond more efficiently.
Please do not send unnecessary sensitive personal or payment information.
Business Correspondence
For formal business correspondence, written notices, or postal communications, please use our business address:
ILLAHI CLOTHING LTD 612 King Lane Leeds England LS17 7AN United Kingdom
Please ensure that the company name is clearly stated on postal correspondence.
Customer Service Availability
Our customer service team handles enquiries during our normal business operations.
Customer Service: Monday – Friday
We aim to respond to customer enquiries as soon as reasonably possible.
Response times may vary during weekends, public holidays, seasonal periods, promotional events, or periods of unusually high enquiry volume.
Before Contacting Us
You may find the information you need in one of our customer information pages:
Shipping & Delivery Information about delivery methods, delivery costs, estimated delivery times, and delivery arrangements.
Returns & Refunds Information about return eligibility, return procedures, and refunds.
FAQ Answers to common questions about our products, orders, delivery, and online shopping experience.
Terms of Service The terms governing the use of our website and purchases from ILLAHI CLOTHING.
Privacy Policy Information about how we collect, use, store, and protect personal information.
Cookie Policy Information about cookies and similar technologies used on our website.
Complaints
We take customer concerns seriously.
If you are dissatisfied with a product, order, delivery, customer service experience, or another aspect of our service, please contact us using the details above.
When submitting a complaint, please provide sufficient information for us to understand the issue, including your order number where applicable.
We will review your complaint and aim to respond within a reasonable period.
Important Security Information
For your protection, ILLAHI CLOTHING will not ask you to provide your full payment card number, card security code, online banking password, or other sensitive payment credentials by email.
If you receive a suspicious message claiming to be from ILLAHI CLOTHING, please contact us using the official contact information displayed on this page rather than replying to the suspicious message.
Contact Details at a Glance
Company: ILLAHI CLOTHING LTD
Address: 612 King Lane Leeds England LS17 7AN United Kingdom
We appreciate your interest in our women’s clothing collections and are committed to providing a straightforward and helpful online shopping experience.
If you have any questions, please do not hesitate to contact us.
