At ILLAHI CLOTHING, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how ILLAHI CLOTHING LTD collects, uses, stores, and protects personal information when you visit or use our website, place an order, contact us, or otherwise interact with our online services.
Please read this Privacy Policy carefully so that you understand how we handle your personal information.
1. Who We Are
The website illahiclothing.net is operated by:
ILLAHI CLOTHING LTD
612 King Lane Leeds England LS17 7AN United Kingdom
In this Privacy Policy, “we”, “us”, “our”, and “ILLAHI CLOTHING” refer to ILLAHI CLOTHING LTD.
For questions about this Privacy Policy or how we handle your personal information, please contact us using the details above.
2. Information We Collect
Depending on how you interact with our website, we may collect different types of personal information.
Information You Provide to Us
When you create an account, place an order, contact us, or use certain features of our website, you may provide information such as:
Full name
Billing address
Delivery address
Email address
Telephone number
Account login information
Order details
Product selections
Information included in customer service communications
Other information you voluntarily provide to us
We only ask for information that is reasonably necessary for the relevant purpose.
Order and Transaction Information
When you purchase products from our website, we may collect information relating to your order, including:
Products purchased
Order number
Order date
Order value
Delivery information
Billing information
Refund or return information
Communication relating to the order
Payment card information is processed through the payment service available at checkout. We do not ask customers to send payment card details to us by email or through customer service communications.
Technical Information
When you visit our website, certain technical information may be collected automatically by our website or service providers.
Depending on the services and technologies enabled on the website, this may include:
IP address
Browser type
Device type
Operating system
Approximate location derived from technical information
Website pages visited
Date and time of visits
Referring website
Website interaction information
Information relating to cookies and similar technologies
The information collected depends on the features and technologies currently used on our website.
3. How We Use Your Personal Information
We may use personal information for the following purposes:
Processing and Managing Orders
We use your information to:
Process and fulfil purchases
Confirm orders
Arrange delivery
Provide order updates
Process returns and refunds
Provide customer support
Maintain transaction records
Customer Service
We may use your contact information to respond to enquiries, resolve problems, assist with orders, and provide information relating to our products and services.
Website Operation
We may process technical information to:
Operate and maintain our website
Improve website functionality
Maintain website security
Detect and prevent fraudulent or abusive activity
Diagnose technical problems
Improve the customer shopping experience
Business Administration
We may use information where necessary to maintain appropriate business, financial, accounting, tax, legal, and administrative records.
Marketing
Where we send marketing communications, we will do so in accordance with applicable privacy and electronic marketing requirements.
You may unsubscribe from marketing communications at any time by using the unsubscribe option included in the relevant communication or by contacting us.
4. Our Lawful Bases for Processing
Under applicable UK data protection law, we must have a lawful basis for processing personal information.
Depending on the circumstances, we may rely on one or more of the following lawful bases:
Contract
We may process personal information when it is necessary to enter into or perform a contract with you, such as processing and delivering an order.
Legal Obligation
We may process information where necessary to comply with legal or regulatory obligations, including accounting, tax, fraud prevention, and other applicable requirements.
Legitimate Interests
We may process information where it is reasonably necessary for our legitimate business interests, provided those interests are not overridden by your rights and interests.
Examples may include maintaining website security, preventing fraud, managing customer relationships, improving our services, and maintaining business records.
Consent
Where required, we may process personal information based on your consent.
Where processing relies on consent, you may withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.
5. Payment Information
When you place an order, payments are processed through the payment methods made available at checkout.
Depending on the payment method selected, your payment may be processed by an independent payment service provider.
Payment providers may process information necessary to authorise and complete transactions, prevent fraud, and comply with applicable financial and legal requirements.
We do not request or require customers to provide complete payment card details through email, telephone, social media, or other informal communication channels.
Customers should only enter payment information through the secure checkout process provided on our website.
6. Sharing Your Personal Information
We may share personal information with trusted third parties where necessary to operate our business and provide our services.
Depending on how our website operates, these may include:
Payment service providers
Website hosting and technical service providers
E-commerce and website service providers
Delivery and logistics providers
Customer service providers
IT and security service providers
Analytics providers
Professional advisers
Government authorities, regulators, courts, or law enforcement where required or permitted by law
We do not sell your personal information to third parties.
Where appropriate, we require service providers handling personal information on our behalf to process that information only for authorised purposes and to maintain appropriate security measures.
7. International Data Transfers
Some of our service providers may process personal information outside the United Kingdom.
Where personal information is transferred internationally, we will take appropriate steps to ensure that the transfer is carried out in accordance with applicable data protection requirements.
Depending on the circumstances, this may include relying on an adequacy decision, appropriate contractual safeguards, or another lawful transfer mechanism.
8. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.
The appropriate retention period depends on the nature of the information and why we need it.
For example:
Order and transaction records may be retained for business, accounting, tax, and legal purposes.
Customer service communications may be retained for as long as reasonably necessary to manage the relevant enquiry or relationship.
Account information may be retained while your account remains active and for an appropriate period afterwards where necessary.
Marketing information may be retained until you unsubscribe or where otherwise appropriate under applicable requirements.
Technical and security information may be retained for periods appropriate to security, operational, and legal requirements.
When personal information is no longer required, we will take reasonable steps to delete it or securely dispose of it, subject to applicable legal and regulatory requirements.
9. Cookies and Similar Technologies
Our website may use cookies and similar technologies to operate properly, remember preferences, provide functionality, maintain security, and understand how visitors use our website.
Some cookies may be strictly necessary for the operation of the website.
Other cookies, such as certain analytics, advertising, or preference cookies, may require your consent depending on their purpose and applicable law.
Where required, we will provide appropriate cookie controls so that you can manage your preferences.
You can also adjust certain cookie settings through your web browser.
Please see our Cookie Policy for more information about the cookies and similar technologies used on our website.
10. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, disclosure, or destruction.
However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.
Customers should also take reasonable steps to protect their own account information, passwords, and devices.
If you believe that your interaction with our website or your personal information may have been compromised, please contact us promptly.
11. Your Data Protection Rights
Depending on the circumstances and applicable law, you may have rights relating to your personal information.
These may include:
The right to be informed about how your information is used
The right to request access to personal information we hold about you
The right to request correction of inaccurate or incomplete information
The right to request deletion of personal information in certain circumstances
The right to request restriction of processing in certain circumstances
The right to object to certain processing
The right to data portability in applicable circumstances
The right to withdraw consent where processing is based on consent
Rights relating to certain automated decision-making and profiling where applicable
These rights are not absolute and may be subject to legal exceptions.
The UK ICO explains that individuals generally have rights including access, rectification, erasure, restriction, portability, and objection, subject to applicable conditions and exceptions.
12. How to Exercise Your Rights
If you would like to exercise a data protection right or ask a question about how we process your personal information, please contact us:
Post: ILLAHI CLOTHING LTD 612 King Lane Leeds England LS17 7AN United Kingdom
Telephone: +44 7477476526
Please provide enough information for us to understand your request and verify your identity where reasonably necessary.
We will handle requests in accordance with applicable data protection requirements.
13. Children’s Privacy
Our website is intended for general consumers and is not specifically directed at children.
We do not knowingly seek to collect personal information from children where such collection is not permitted.
If you believe that a child has provided personal information to us improperly, please contact us so that we can review the situation and take appropriate action.
14. Third-Party Websites
Our website may contain links to third-party websites, services, or social media platforms.
If you follow a link to a third-party website, that website will have its own privacy policy and terms.
We are not responsible for the privacy practices, security, or content of third-party websites.
We encourage customers to review the privacy policies of third-party services before providing them with personal information.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, services, technology, or applicable legal and regulatory requirements.
When we make changes, we will update the Last Updated date at the beginning of this Privacy Policy.
Where required, we will provide additional notice or obtain consent before introducing new uses of personal information.
We encourage customers to review this page periodically to remain informed about how we handle personal information.
16. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the way we handle personal information, please contact:
ILLAHI CLOTHING LTD
612 King Lane Leeds England LS17 7AN United Kingdom
For convenience, the key information is summarised below:
Who operates the website? ILLAHI CLOTHING LTD
Website: illahiclothing.net
What information may we collect? Contact, account, order, delivery, transaction, customer service, and certain technical information.
Why do we use it? To process orders, provide customer service, operate and secure our website, meet legal obligations, and for other purposes described in this Privacy Policy.
Do we sell personal information? No. We do not sell your personal information to third parties.
Who may receive information? Relevant service providers such as payment, delivery, hosting, technical, security, analytics, and professional service providers, where necessary.
